Empowering Customer-facing Workers to Provide Frontline Inclusion

Business & Conference

Tue, 15. September 2026, 12:00 h - 13:00 h

Interpreter Name:: Hayley Wiseman & Lynne Bateman

Empowering Customer-facing Workers to Provide Frontline Inclusion

Description

Inclusive Customer Service: Supporting Disabled Customers - Online Event via Zoom

How confident are customer-facing teams when supporting disabled and neurodivergent customers?

This Business Disability Forum webinar explores some of the barriers disabled and neurodivergent people can experience when interacting with front-line staff, and how more inclusive customer service can help organisations build trust, improve experiences and reduce barriers.