Interpreting Matters Accessibility Statement
At Interpreting Matters, accessibility isn’t an add-on - it’s the foundation of everything we do. Our work centres on communication, inclusion and equal access, so it’s important that our website reflects those values too. This statement explains how we approach accessibility, what standards we aim to meet, and how you can contact us if you experience any difficulties using this site.
Our Commitment
We want our website to be usable by as many people as possible, including those who use:
- Screen readers
- Screen magnifiers
- Speech recognition software
- Keyboard navigation
- High-contrast or low-vision settings
- Assistive technologies such as braille displays
Our goal is to provide clear, consistent information that can be accessed in whatever way works best for you.
Technical Standards
We aim for our site to meet WCAG 2.1 AA standards, following best practice recommended across the accessibility community. Where possible, we also incorporate AAA techniques, such as:
- Descriptive, meaningful alternative text
- Clear semantic headings
- Properly labelled navigation
- ARIA attributes where beneficial
- Strong colour contrast
- Predictable keyboard-friendly structures
The site is built on Joomla, which provides a WCAG-focused template framework, and we regularly review our content to maintain good accessibility.
How We Test
We assess accessibility using a combination of:
- Manual checks
- Screen-reader walkthroughs
- WAVE (WebAIM) accessibility scanning
- Axe DevTools automated tests
- Keyboard-only navigation reviews
These tools help us identify areas to improve, but we also rely on real user feedback to understand how the site performs in practice.
Known Limitations
Although we work hard to ensure our site is accessible, some areas may not fully meet AA or AAA standards at all times. For example:
- Some third-party plugins may not allow full customisation
- Older PDF documents may not be fully tagged
- Occasional duplicate links may appear in navigation menus
- Historical content may not yet reflect our updated accessibility approach
We are actively reviewing and updating these areas.
If You Experience Any Problems
If you find any part of the website difficult to use, please let us know. We are always happy to help, and your feedback directly contributes to improving the site for everyone.
You can contact us at:
If possible, please include:
- The page you were on
- The device or assistive tech you were using
- A brief description of the issue
We genuinely appreciate every report.
Ongoing Improvements
Accessibility is a continuous process, and we are committed to:
- Regular audits
- Improving our content structure
- Enhancing PDF accessibility
- Reviewing images, alt text and media descriptions
- Ensuring new content meets accessibility and usability best practice
As a company working directly with Deaf and disabled communities, we see accessibility as part of our professional responsibility — not just a legal requirement.